Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
AM
AAA Mid States
Call Taker-2nd Shift
Career Insights for Call Center Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Pennsylvania data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$38,142 / year median in Pennsylvania
-12% projected decline
Job Description
This is a fully onsite position. For this position you must reside in York, PA or a surrounding area because you will be required to commute daily to the York, PA office. AAA Mid States is currently seeking a Full Time Call Taker on the 3:00 p.m.-11:00 p.m. shift to receive Road Service Assistance Calls in our York, PA Call Center that operates 365 days a year.
Requirements:
One year of Customer Service Experience is Required Must be able to work a five-day work week; including every other weekend (both Saturday and Sunday) and some Holidays Excellent Communication Skills Must possess Strong Computer and Phone Skills Flexibility is a mustWhat AAA Mid States Offers:
Competitive compensation package Comprehensive benefits package including: medical, dental, vision, life insurance, disability coverage, 401(k) with employer contribution. AAA Mid States is anEqual Opportunity Employer Job Type:
Full-time Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insuranceEducation:
High school or equivalent (Required)Experience:
Call center: 1 year (Preferred) Customer service: 1 year (Preferred) Shift availability: Night Shift (Required) Ability toCommute:
York, PA 17402 (Required)Work Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Other Retirement and Savings
- Health Insurance