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LS
Lutheran SeniorLife
Associate, Customer Service Receptionist
Career Insights for Customer Service Representative (General)
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Based on Pennsylvania data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,927 / year median in Pennsylvania
-23% projected decline
Job Description
Overview:
Customer Service Associate Receptionist Zelienople, PA Casual, 7:00 a.m. to 3:30 p.m. and/or 3:30 p.m. to 7:30 p.m. Rates start at $15.00/hour. Lutheran SeniorLife provides a comprehensive array of community-based health and social service programs throughout western Pennsylvania. Our services include LIFE (Living Independence for the Elderly); skilled nursing, home health; personal care; adoption & foster care; assisted living; adult day services; memory care; hospice; palliative care; residential living; affordable housing; home safety monitoring; Meals on Wheels; rehabilitation services and private duty. Passavant Community is a Continuing Care Retirement Community where residents can receive as little or as much care as they need. Become part of a team that values, respects, and appreciates compassionate, person-centered care. Pursue a deeply rewarding career in a beautiful community with a great work culture and daily opportunities to build relationships. Find joy knowing you can thrive while making a lasting difference in the lives of older adults. Customer Service Associate Receptionist is responsible for supporting reception, customer service, and clerical needs of the center. This shall include all duties related to job tasks as assigned by the manager and includes positive communication/interaction (problem solving) and telephone operations. Adheres to company's administrative and departmental policies and procedures including but not limited to safety and confidentiality.Qualifications:
Customer Service Associate Receptionist qualifications include: High school diploma or general education degree (GED) One year related experience and/or training. Lutheran SeniorLife and its affiliates are equal opportunity employers.Typical Work Hours:
7:00 a.m. to 3:30 p.m. and/or 3:30 p.m. to 7:30 p.m.Shift:
VariesBenefits
- Dental Insurance