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Confidential

AT&T Customer Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Client Service Representative / Associate

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Based on Indiana data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$44,398 / year median in Indiana

-6% projected decline

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Job Description

Connectivity is essential to how people work, learn, stream, and stay connected. We are hiring an AT&T Customer Representative to support the local expansion of AT&T Fiber and help customers find internet solutions that fit their everyday needs. This AT&T Customer Representative opportunity is ideal for someone who enjoys talking with people, learning new products, and developing professional communication skills. As an AT&T Customer Representative, you'll connect with customers, learn about their connectivity needs, explain AT&T Fiber options, and assist with the enrollment process. No previous telecommunications experience is required. Our AT&T Customer Representative training provides product education, hands-on coaching, and ongoing support to help you build confidence in sales, customer service, and customer engagement. Responsibilities of the
AT&T Customer Representative:
Work as an AT&T Customer Representative introducing AT&T Fiber services and creating positive, professional customer conversations. Learn about customers' internet needs, including streaming, remote work, school, entertainment, and everyday connectivity. Explain AT&T Fiber features, benefits, and available options in a clear and easy-to-understand way. Identify customer interest and turn qualified conversations into sales opportunities. Assist customers with product selection, account information, and the enrollment process. Build customer relationships while working toward individual and team goals. Maintain accurate customer information and follow established sales and enrollment procedures. The ideal AT&T Customer Representative is: A strong communicator who enjoys interacting with different types of people. Interested in sales, customer service, telecommunications, marketing, or business development. Comfortable speaking with customers in person and answering questions. Motivated by goals, personal development, and opportunities to grow. Positive, professional, reliable, and willing to learn. Previous sales or customer service experience is helpful but not required . What We Offer Comprehensive training and hands-on product education for every AT&T Customer Representative. Entry-level experience in sales, customer service, telecommunications, and customer engagement. Supportive team environment with ongoing coaching and development. Opportunities for advancement based on performance. Full-time opportunities with a structured schedule and clear expectations. A strong starting point for an AT&T Customer Representative looking to build valuable professional and communication skills. If you're looking for an entry-level opportunity where you can learn, develop professionally, work with customers, and grow your career, apply today for the AT&T Customer Representative!
Pay:
$800.00 - $1,300.00 per week
Work Location:
In person

Benefits

  • Dental Insurance