Bilingual (Spanish) Customer Service Representative/Collector Revcare, Inc. - 2.2 Fairlawn, OH Job Details Full-time $15 - $20 an hour 6 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Referral program Qualifications Computer operation Spanish Customer communication Professional ethics Attention to detail Patient interaction Typing Quality data entry Customer data entry Full Job Description Looking for an exciting opportunity? Join our TEAM! Our associates enjoy a lucrative compensation plan that includes a guaranteed pay rate, monthly commission incentives, extensive benefit options and retirement plan. Remote (Work From Home) based on performance criteria being met. Associates will have the opportunity to work 100% remote after a 3-6 month probationary period working in the office.

FUNCTIONS

Patient contact through automated dialer system Maintain appropriate daily call volumes and meeting collection goals on a monthly basis while properly documenting account activity Analyze patient accounts and bringing to completion as soon as possible to lower client accounts receivables Requires the ability to negotiate account resolution through firm but professional talk-offs with patients in accordance with State and Federal regulatory guidelines and company requirements Responsible for Spanish speaking patient contacts

QUALIFICATIONS

Fluent in Spanish Strong data entry skills and experience working within Windows and web-based applications Communication, organizational and prioritization skills Effectively interact with peers and other department personnel to make a positive impact Utilization of active listening skills and develop a rapport with customers Ability to work independently Strict adherence to company's Business Conduct Statement and Code of Ethics maintaining the highest level of workplace behavior Computer literate - Microsoft Office software a plus. Candidates must pass a pre-employment criminal background search Excellent oral and written communication skills Knowledge of Predictive Dialer operations helpful Ability to handle multiple tasks and fast paced environment Excellent people skills with strong leadership skills Minimum typing speed - 40 wpm Ability to analyze internal processes and results Familiarity with FDCPA regulations and enforcing compliance helpful Organized and detail oriented

Job Type:

Full-time Job Type:

Full-time Pay:

$15.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance

Language:

commute (Preferred) Ability to

Commute:

Fairlawn, OH 44333 (Preferred)

Work Location:

In person