Andrew / St

Catherine / St

. James Negotiable Contract Updated 03/08/2026 HR Manager Log in or register to apply Share Share this job Facebook Twitter Report This Job Save Save We are looking for experienced outbound agents to join our expanding team as contractors working in the US Home Improvement Industry.

FULL-TIME CONTACT CENTER REPRESENTATIVE

(Work On-Site/ Work from Home; Kingston, Portmore, Montego Bay)

Position Description:

The Contact Center Representative role involves speaking with and setting appointments with prospective customers who are looking for information about various home improvement projects. The ability to be persuasive while effectively acknowledging and overcoming homeowner concerns is critical.

About Us:

At LightFire Partners, we believe every successful campaign begins with a spark of creativity from seasoned professionals that understand the home improvement industry. We fuel our clients with thoughtful, measured marketing that starts with an ember and roars to a flame. Whether it is roofing, HVAC, plumbing, windows, siding, bath, solar, or another home services offering, we are experts at increasing our clients' sales. If you are interested and meet the criteria outlined below, respond to this posting with your resume and a cover letter. Required attributes for our

Contact Center Representatives:

Minimum of 2 years automated dialing experience in a call center Necessary equipment and stable internet connection (if applying for work from home) Dedicated, quiet work environment (if applying for work from home) Positive attitude Competitive drive Energetic, outgoing personality Professional and courteous demeanor Reliable and punctual when scheduled to work Successful applicants are provided with: Paid, in-person training at our facilities in Kingston, Portmore and Montego Bay Industry leading compensation

Base pay of $550
750 (based on Experience) Performance based bonuses and commission (Uncapped)
Avg of $300 to $2000 hourly Ability to work a rotating shifts within Monday to Sunday, 8am
8pm (5 days/ up to 40 hrs weekly)

Education:

3 CXC subjects (including English Language and Mathematics/Accounts) or equivalent

Experience:

Minimum of Two (2) years Sales, Collections or Outbound call center experience preferred

Locations:

Kingston/ Portmore/ Montego Bay Ref:

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