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A.W. Companies, Inc

Customer Service Agent

Pay: $12/hr

Posted: 3 weeks ago

Location: Clarksville, TN (Remote)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/4/2026

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,967 / year median in the U.S.

-1% projected decline

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Job Description

Customer Service Agent Cedar Falls, IA Favorite Favorite Apply with Us

Customer Service Agent Clarksville, TN Order:

1280252

Order Type :

Temp Customer Service Agent (100% Remote) Join a Thriving Team and Grow Your Career from Home! Are you a problem-solver who loves helping people? We are looking for motivated, tech-savvy Customer Service Agents to join our fast-growing team. This isn't just a job—it's a career path with a clear trajectory into leadership for those who excel.

Role Overview Start Date:

Monthly Classes!

Compensation:

Starts at $12.00/hr with scheduled increases during your first year. You will eventually transition to a performance-based pay model that rewards your hard work.

Location:

100% Remote (Must reside in IA & TN)

Equipment:

We provide the computer; you provide the energy! Why Join Us?

Growth Potential:

We prioritize internal promotions to Team Lead and Supervisor roles.

Comprehensive Benefits:

Health, Dental, and Vision insurance, plus Paid Time Off (PTO) and Holiday Pay.

Supportive Environment:

Work in a dynamic, innovative, and lively digital workspace.

Schedule & Training Hours:

24-40 hours per week.

Shift Requirements:

Must be available between 12:00 PM - 9:00 PM weekdays, with one mandatory weekend shift per week.

Training:

Must be available for 7 weeks of full-time, daytime training to ensure your success.

Key Responsibilities Inbound Support:

Answer calls professionally, resolving customer inquiries regarding products and services.

Problem Solving:

Troubleshoot order issues and provide real-time solutions.

Quality Assurance:

Follow up with customers to ensure a 5-star experience.

Data Accuracy:

Efficiently log call details and update customer records in our system.

Qualifications Experience:

1-2 years of experience in a Call Center or Customer Service environment.

Education:

High School Diploma or equivalent.

Tech Requirements:

Reliable high-speed internet with the ability to connect via hard-wired Ethernet cable.

Residency:

Must currently live in Iowa or Tennessee Ready to take the next step in your career? Apply today to join our innovative team and help us redefine excellent customer service!