Pay:

$13.00 - $15.00 per hour Position Overview As a Customer Support Representative, you will collaborate with core team members and department heads to navigate customers' needs and deliver optimal results. We are looking for a candidate with a history of success interacting with customers, building strong relationships, and practicing customer advocacy. Our ideal candidate is eager to learn, strives for excellence, and is committed to building a long-term career. Benefits $15 USD per hour. Hybrid Set up. Computer equipment. Great culture. Growth opportunities. Education & Experience High school diploma or equivalent. 1+ year of customer service experience in a fast-paced environment. Bilingual in Spanish (C1) & English (C1). Skills Responsibilities Helping customers through inbound & outbound calls. Scheduling reservations for transportation to healthcare appointments. Checking on the status of those transportation reservations. Interaction not only with health plan members but also with transportation providers and healthcare facilities. Routing calls to internal teams that specialize in questions related to billing, benefit balances, and other general account issues.

Benefits:

Flexible schedule

Work Location:

Remote or Hybrid depending on your performance

Pay:

$13.00 - $15.00 per hour

Work Location:

In person