Customer Service Representative Lumedexvia Med health Los Angeles, CA Job Details Part-time | Full-time $25.47 - $30.67 an hour 1 hour ago Benefits Dental insurance Paid time off Employee assistance program Professional development assistance Flexible schedule Qualifications Accounting systems Computer operation Phone communication Computer literacy Word embeddings Administrative experience Clerical experience Productivity software Quality data entry Customer data entry Full Job Description Overview Join our dynamic team as a Customer Service Representative and become the friendly, helpful voice that guides our clients through their inquiries and needs. In this role, you will be the first point of contact for customers, providing exceptional support through various communication channels. Your enthusiasm, organizational skills, and technical proficiency will help ensure a seamless experience for every client. This paid position offers an exciting opportunity to develop your office management and customer service expertise in a fast-paced environment. Responsibilities Handle incoming calls using multi-line phone systems with professionalism and courtesy, ensuring each caller feels valued and understood Manage front desk operations, including greeting visitors, directing calls, and maintaining a welcoming environment Utilize productivity software such as Microsoft Office, including Word and Excel spreadsheets, to document and organize client information accurately Perform data entry tasks efficiently while maintaining high levels of accuracy and attention to detail Assist with office management duties such as filing, calendar management, and scheduling appointments or meetings Support client communication efforts by providing clear information about products or services and resolving issues promptly Maintain organized records of customer interactions, inquiries, and resolutions to facilitate ongoing support Qualifications Proven experience in office management or administrative roles with strong clerical skills Excellent computer literacy with proficiency in Microsoft Office Suite, QuickBooks (or similar accounting software), and data entry tools Strong organizational skills with the ability to multitask effectively in a busy environment Exceptional phone etiquette and communication skills, including experience with multi-line phone systems and client interaction Bilingual abilities are highly desirable to serve diverse customer bases effectively Previous experience in customer service or front desk roles is preferred but not required; training will be provided for technical tools and software Demonstrated ability to manage time efficiently while handling multiple priorities with professionalism This position is ideal for motivated individuals eager to enhance their administrative capabilities while delivering outstanding customer support. If you thrive in energetic environments where your organizational talents can shine, we encourage you to apply!

Pay:

$25.47 - $30.67 per hour Expected hours: 45.0 per week

Benefits:

Dental insurance Employee assistance program Flexible schedule Paid time off Professional development assistance

Work Location:

Hybrid remote in Los Angeles, CA 90041