Customer Service Representative Utility Partners of America is seeking a dependable and customer-focused Customer Service Representative to join our team in Greer, SC. This full -time role is ideal for someone who enjoys helping others and thrives in a fast-paced call center environment. This position will transition to a work-from-home role after successful completion of in-office training. Bilingual English/Spanish candidates are strongly encouraged to apply.

Job Details Position:

Full-Time and Part- Time Location (Training):

Greer, SC Remote Work:

Possible, after much in house training.

Schedule:

Monday -

Sunday:

must be able to work weekdays & weekends, all shifts and holidays. Key Responsibilities Provide professional and courteous customer service over the phone Assist customers with inquiries, concerns, and service-related questions Resolve issues using strong problem-solving and conflict resolution skills Document customer interactions accurately and follow up as needed Maintain a positive, respectful environment with customers and coworkers Requirements 1-2 years of customer service experience (call center preferred) Strong listening, verbal, and written communication skills Excellent telephone etiquette and customer service mindset Ability to multitask, stay organized, and manage time effectively Comfortable working under pressure and handling objections Working knowledge of Microsoft Office Reliable attendance is essential Must have reliable high-speed internet and the ability to work independently once remote Qualifications Must be at least 18 years of age High School Diploma or GED required Must consent to: Drug screening Background check Compensation & Perks Paid Training Supportive, team-oriented work environment Please note: Part-time positions are not eligible for company benefits or paid vacation. Utility Partners of America is an Equal Opportunity Employer.

Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person