About Creole.net Creole.net is dedicated to delivering top-tier service and quality products to our customers. We are seeking a reliable, detail-oriented, and friendly Customer Service & Data Entry Associate to join our on-site team. If you thrive in a fast-paced environment and take pride in resolving customer needs while keeping operations running smoothly, we want to hear from you!

Key Responsibilities Customer Support:

Answer incoming phone calls promptly and professionally, providing exceptional service on every interaction.

Order Management:

Assist customers with placing new orders, tracking existing shipments, and issuing replacements for damaged goods.

Product Data Entry:

Input and update product details, inventory information, and customer records in our internal database with high accuracy.

Administrative Support:

Perform light paper filing, maintain organized record systems, and assist with general office tasks as needed.

Qualifications & Requirements Experience:

2+ years of experience in customer service and data entry roles.

Communication:

Excellent verbal and written communication skills with a positive, phone-friendly manner.

Technical Skills:

Strong typing speed and accuracy; comfortable navigating data management software and order systems.

Problem-Solving:

Ability to handle customer issues, damaged shipments, and inquiries with empathy and efficiency.

Organization:

High attention to detail with the ability to multitask and maintain organized paper and digital files.

Schedule & Work Environment Shift:

Monday through Friday, standard business hours

Work Location:

100% In-Office Benefits Competitive hourly pay (based on experience) Friendly, supportive team environment

Job Type:

Full-time Pay:

$14.00 - $18.00 per hour

Benefits:

Flexible schedule Health insurance Paid time off Work from home

Work Location:

In person