Customer Service Specialist Contract $26.00-$27.00 per hour Specialty Chemicals & Life Sciences Industry | Hybrid Our client, a growing organization serving the specialty chemicals and life sciences industries , is seeking an experienced Customer Service Specialist to join their team. This is an excellent opportunity for a customer-focused professional who enjoys building strong client relationships, solving problems, and working collaboratively in a fast-paced environment. As a Customer Service Specialist, you'll play an important role in ensuring customers receive responsive, accurate, and exceptional service while partnering with internal teams to keep orders and operations running smoothly. What You'll Do Respond to customer inquiries and resolve order, product, and service issues professionally and efficiently Process purchase orders and monitor orders from placement through delivery Track shipments and communicate inventory and order status to customers Collaborate with Sales, Supply Chain, Logistics, R&D, and other internal teams to ensure a seamless customer experience Identify opportunities to improve processes, workflows, and overall customer service Support digital tools, workflow automation, and other continuous improvement initiatives What Our Client Is Looking For Previous customer service experience, preferably in a technical, industrial, chemical, or life sciences environment Excellent communication and interpersonal skills Strong problem-solving abilities and a customer-first approach Highly organized with strong attention to detail Ability to effectively prioritize and manage multiple responsibilities in a fast-paced environment Comfortable learning new systems and processes Reliable, adaptable, and able to work effectively both independently and as part of a team Preferred Qualifications High school diploma or equivalent; additional education is a plus Experience with CRM, ERP, or order management systems Knowledge of specialty chemicals, life sciences, or related technical products Bilingual skills are a plus Work Schedule This is a hybrid position . Candidates should live within a reasonable commuting distance of the client's office and be available to work onsite during the initial two-week onboarding period , followed by a hybrid schedule. Why Consider This Opportunity? This is a great opportunity to join an established organization in a specialized and growing industry where your customer service expertise will have a direct impact on client satisfaction and business success. Interested? Apply today! Our recruiting team would love to connect with qualified candidates and share more details about the opportunity. Equal Employment Opportunity Placers will recruit, hire, train and promote individuals, as well as administer any and all personnel actions, without regard to individual's race, religion, creed or color, national origin, ancestry, mental and/or physical disability, gender, age, marital status, sexual orientation, or other characteristics protected by law. Placers will make reasonable accommodations to qualified individuals and will not tolerate any unlawful discrimination and any such conduct is prohibited. Diversity and Inclusion Promise At Placers, we will continue to make our workplaces trusting places to have complex and sometimes difficult conversations about diversity and inclusion.

Pay:

$26.00 - $27.00 per hour Expected hours: 40.0 per week

Work Location:

Hybrid remote in Princeton, NJ 08541