Apply Now Category:

Administrative & Customer Service Location:

Johnston, Iowa Work Type:

Contract Salary:

$24 - $25

Salary:

$24 - $25

Work Model:

Hybrid Reference #: 46201 Our Johnston client is seeking a reliable Customer Service Representative to join their mid-sized, growing finance company. This contract role will review contracts for accuracy and control every aspect of the contract process. This position is currently remote but will move to the office in Johnston, Iowa, in the future. Apply today for this unique role!

Work Model:

Hybrid 7:00 AM - 6:00 PM Monday - Friday; occasional

Saturdays What You Will Do:

Handle inbound customer calls, emails, and chats to resolve customer and vendor needs efficiently Respond to requests with accurate information and confirmations within required timeframes Provide lease payoff quotes, buyout quotes, and support payment processing and inquiries Generate and send documents such as invoices, contracts, amortization schedules, and bills of sale Address general account questions, including tax, insurance, lease-end details, and updating customer information Assist with basic technical issues (logins, password resets, portal use) and complete additional tasks as assigned What You Will Need to

Be Successful:

High school diploma required, some college preferred 1-3 years in customer service, with call center experience preferred Experience providing customer service and support in a business-to-business (B2B) environment Familiarity with financial services and the leasing industry is preferred Strong verbal and written communication skills Basic math ability and proficiency with

PC and Microsoft Office Benefits Overview:

401k Major health insurances Employee Stock Ownership Plan ( ESOP (opens in new tab) ) Click here (opens in new tab) for a complete list of benefits Interested and qualified candidates can contact Kyle Broshar at (515) 225-7000 or email kbroshar@thepalmergroup.com. Apply Now "

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• About Palmer Group At Palmer Group, making lives better is at the core of everything we do.

For nearly three decades, we have partnered with organizations and individuals to provide thoughtful talent and business solutions that empower careers and drive growth. As an employee-owned company grounded in strong ethics and values, we are committed to building lasting relationships and delivering results. Contractors working through Palmer Group are eligible to become employee-owners, giving them a stake in our shared success, and enjoy benefits including health insurance, PTO, and 401(k) options. Learn More Kyle Broshar Recruiter kbroshar@thepalmergroup.com 515-225-7000 Don't miss out on the latest openings Receive real-time, personalized job alerts via text or email. Sign Up for Job Alerts (opens in new tab) Join Our Talent Network Send us your resume, and we'll connect you with opportunities that match what you're looking for. Submit Your Resume Share this job Share on Facebook Share on Linkedin Share on Email