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Job Description
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Salary Confidential Customer Service Representative
Foxy Print
Occupation:
Customer Service Representatives
Location:
Dana Point, CA - 92629
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment
Posted:
06/26/2026
Positions available: 1
Source:
CalJOBS
Web Site:
CalJOBS
Onsite /
Remote:
Work at home all of the time
Updated:
06/27/2026
Expires:
08/10/2026
Job #: 19859424
Job Requirements and Properties
Help for Job Requirements and Properties. Opens a new window. Telework & Remote
Full Time Education
High School Diploma or Equivalent Experience
12 Month(s) Schedule
Full Time Job Type
Regular Duration
Permanent Employment Public Transit
Available
Job Description
Help for Job Description. Opens a new window. The Customer Service Representative communicates with clients by phone and email to provide product pricing, secure orders, generate invoices, and process payments. Upon confirmation of orders, merchandise is purchased from vendors, purchase orders are prepared with detailed product specifications including product type, printing method, deadlines, and shipping instructions, and production is coordinated with the warehouse. Client approvals are managed, order progress is monitored to ensure specifications and delivery timelines are met, and shipping and transportation logistics are arranged. The role includes maintaining vendor tracking lists, reviewing weekly warehouse invoices for accuracy, and preparing profit breakdown reports. Reports to Office Manager.
Duties Include:
Order merchandise from vendors. Submit purchase orders to warehouse partners. Organize production lists. Coordinate shipping and deliveries. Prepare invoices and process client payments. Review costs and prepare profit reports. Provide translation between English and Spanish as needed. Must proficiently use QuickBooks for invoicing and payment processing. Must proficiently use Microsoft Excel for purchase order preparation and production tracking.
Work Location:
Dana Point, California Remote position. Minimum
Requirements:
High School Diploma or equivalent. Must be able to perform business math calculations related to pricing and cost analysis. One year of experience in customer service or related field. Foxy Print
Is a Private Sector employer