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University of Michigan

Customer Service/Operations Assistant (WORK STUDY ONLY)

Entry-Level JobVerifiedNo experience needed
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Job Description

Customer Service/Operations Assistant (WORK

STUDY ONLY

) University of Michigan - 4.2 Flint, MI Job Details Part-time $15 an hour 1 day ago Qualifications Visitor query response Phone communication Greeting customers Organizational skills College financial aid assistance Communication skills Entry level Client interaction via phone calls Full Job Description How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Please ensure that your cover letter provides your schedule availability. Job Summary Provide customer service assisting students and families with financial aid inquiries by phone and in person. Responsibilities

• General office responsibilities Greet and assist patrons that come into the office Answer phone calls May be asked to provide support to operations team in addition to other projects as assigned. Required Qualifications

• Must be a UM-Flint student and be eligible for

WORK-STUDY

funding for Fall 2026. Customer service skills. Good communication skills Ability to quickly learn how to use multiple software applications Must exhibit attention to detail, good organizational skills, and ability to follow instructions Must be in good academic standing Multiple positions available depending on schedule. Consideration and interviews will begin immediately until office schedule is filled. Modes of Work Onsite The work requires, or the supervisor approves a fully onsite presence. Onsite is defined as a designated U-M owned or leased work location within or outside of the State of Michigan Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Background Screening The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act. Application Deadline Temp job openings are posted for a minimum of three calendar days. The review and selection process may begin as early as the fourth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended. U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities. Job Opening

ID 283044

Working Title Customer Service/Operations Assistant (WORK

STUDY ONLY

) Job Title CLERK B (TEMP) Work Location Flint Campus Flint, MI Modes of Work Onsite Full/Part Time Part-Time Regular/Temporary Temporary FLSA Status Nonexempt Organizational Group Flint Vc Enrollment Department Flint Financial Aid Posting Begin/End Date 9/14/2026 - 10/14/2026 Salary $15.00 - $15.00 Career Interest Temporary Job Opening