Customer Service & Sales Representative (Remote After Training) Launch Your Career with iQor! Are you passionate about helping customers, solving problems, and earning success through great service? Join iQor as a Customer Service & Sales Representative , where you'll connect with customers, provide exceptional support, and recommend products and services that fit their needs. This is a great opportunity for individuals who enjoy customer interaction, thrive in a fast-paced environment, and are motivated to achieve both service and sales goals. Training & Work Location Paid onsite training in our Allentown office (approximately 3-4 weeks) Transition to a remote/work-from-home position upon successful completion of training Ongoing support, coaching, and development provided What You'll Do Assist customers through inbound and outbound phone calls and chat interactions Resolve account questions, billing inquiries, service requests, and technical issues Provide troubleshooting support and guide customers through solutions Recommend products, services, devices, accessories, and promotions based on customer needs Build positive customer relationships through active listening and effective communication Accurately document customer interactions and complete required service tickets Meet customer satisfaction, quality, and sales performance goals What We're Looking For High school diploma or equivalent Customer service and/or sales experience preferred Strong communication and relationship-building skills Ability to multitask and navigate multiple systems Excellent problem-solving and active listening abilities Self-motivated and comfortable working independently Positive attitude with a passion for delivering great customer experiences Schedule Availability Candidates must be available to work within the following operating hours:

Monday-Friday:

8:00 AM - 10:00

PM Saturday-Sunday:

10:00 AM - 7:00 PM Why Join iQor? Remote opportunity after training Medical benefits available after 45 days Career growth opportunities and internal advancement Supportive team environment Opportunity to make a meaningful impact on customers every day Ready to Get Started? If you're looking for a role that combines customer service, sales, and career growth opportunities, we'd love to hear from you. Apply today and join the iQor team!

Pay:

From $16.00 per hour

Benefits:

401(k) Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Work Location:

In person