MenuMetric - Customer Support Specialist We are looking for a passionate problem-solver that is eager to provide best in class support to our fast growing client base. This is a great opportunity to grow with an exceptional, fast-paced, and unique retail software company. Located in Eau Claire, WI, MenuMetric develops specialized software that dynamically presents and tracks the sale of aftermarket products for Automotive, RV, Marine, and Powersport dealerships.

Job Responsibilities:

The Customer Support Specialist is a professional who is responsible for troubleshooting questions, comments and complaints regarding dealerships via phone, email, and live chat. Working to establish and maintain excellent customer relationships. They will also assist in the setup and testing of new accounts.

Necessary Skills:

Strong verbal and written communication Customer service experience in person or by phone. Organized and structured Troubleshooting and problem-solving Computer proficiency Microsoft Word and Excel Helpful Skills (not required): Sales experience: automotive, RV, marine or powersport job experience.

Benefits and Perks:

Flexible schedule with the freedom to work from home after training period Paid Time Off Retirement Benefits (Simple IRA) Work in a fun and friendly culture Opportunity to grow into a higher level position with a quickly expanding company Pay commensurate with experience. This position requires some in office work in Eau Claire, WI. The job will be split between work from home and in office as needed. Please send cover letter and resume

Job Type:

Full-time Pay:

Up to $43,000.00 per year

Benefits:

Flexible schedule On-the-job training Paid time off Professional development assistance Work from home

Education:

High school or equivalent (Preferred)

Work Location:

In person