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Active Tranquility Massage and Bodywork, LLC
Data Entry Intern
Career Insights for Healthcare Customer Service Representative
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Scorecard
Based on North Carolina data
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What they do
A Healthcare Customer Service Representative responds to customer inquiries about healthcare and provides information about healthcare plans, providers, policies and coverage. Assists customers with questions about healthcare insurance and premiums. Keeps records of customer communications and transactions.
$38,511 / year median in North Carolina
-10% projected decline
Job Description
Active Tranquility & Co. is seeking a Temporary Massage Practice Intern to assist with a short-term administrative project as we transition from paper charting to a fully digital record system. This position is ideal for a student (18+) in the healthcare field, a recent graduate awaiting licensure, someone looking to ease into healthcare, or anyone interested in gaining insight into the day-to-day operations of a successful private practice. Primary Responsibilities Digitize paper client records through accurate data entry. Type and organize client documentation into our electronic record system. Verify the accuracy and completeness of client records. Assist with occasional client communication by phone, text, or email. Provide light scheduling support as needed (this will not be the primary focus of the position). Maintain strict confidentiality and professionalism when handling protected client information. Qualifications Strong attention to detail and organizational skills. Comfortable using computers and learning new software. Reliable computer, internet connection, and basic technology proficiency. Excellent written and verbal communication skills. Ability to work independently while meeting project deadlines. Commitment to maintaining client confidentiality and following all privacy policies. Reliable transportation for occasional visits to the office to pick up and return records. Work Environment The majority of this position may be completed remotely. However, the candidate must be available to stop by the office (in Hendersonville, NC) periodically to pick up and return records. Compensation $17/hour for remote work $20/hour for time driving for file drop-off/pickup at our Hendersonville office This is a temporary position centered around a defined digitization project, with flexible scheduling and approximately 8 hours per week available.