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Polished Appliance Repair

Dispatcher/Customer Service Representative

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Job Description

Job Summary:
Our company is seeking a Dispatcher to join our small team. Dispatchers are responsible for managing the schedule and dispatching our team of technicians to customers homes, as well as coordinating on-site repairs. The ideal candidate will have strong communication skills, excellent organizational skills, and the ability to multi-task in a fast pace environment. There will be a performance review and possible raise in wage after 90 days. In order to succeed in this position, you must be comfortable with spending roughly 90% of the day on the phone with our customers.
Key Responsibilities:
Maintain technician schedules as unexpected changes arise Schedule incoming service calls, new property management work orders, and warranty requests Ensure compliance with company policies and procedures
Qualifications:
High school diploma or equivalent Excellent communication and organizational skills Strong attention to detail Ability to multitask and prioritize workload in a fast-paced environment Customer service-oriented with a professional demeanor
Physical Requirements:
Must be able to sit for extended periods of time Must be able to lift up to 25 pounds If you are interested in this position please submit a resume and we will get in touch soon. We look forward to meeting you!
Job Type:
Full-time Pay:
From $17.00 per hour
Benefits:
401(k) Health insurance
Experience:
Dispatching:
1 year (Preferred)
Work Location:
Remote

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance