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TA
The Atlantic District
Managing Agent-Insurance
Career Insights for Insurance Customer Service Representative
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What they do
An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.
$48,923 / year median in the U.S.
-8% projected decline
Job Description
Job Overview At The Atlantic District, we believe that insurance is more than just policies and paperwork; it is about building peace of mind for our neighbors here in Wilkes-Barre. We are a locally driven team that values the personal connection we build with each person we serve. As we look to expand our impact, we are searching for a Managing Agent who shares our belief in treating clients like family. You won't just be managing accounts here—you will be the primary advocate for the families and businesses that rely on our expertise. We pride ourselves on creating a workplace that feels like a second home, where your voice is heard, your successes are cheered, and you have the autonomy to make decisions that truly benefit our clients. If you have a passion for protection and a knack for making complex information simple and understandable, you will fit right in with our growing office. Come join us in making a difference, one policy at a time.