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Remote Outbound Call Center Agent- $16/hr. Dallas, TX
Career Insights for Call Center Representative
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$35,730 / year median in the U.S.
+5% projected growth
Job Description
A fast-paced healthcare support team is hiring Outreach Agents to assist with medical record retrieval from provider offices. This role is ideal for candidates with strong call center experience, excellent attention to detail, and the ability to meet hourly and daily production goals. Position Overview Outreach Agents make and receive calls to provider offices to request medical charts needed for insurance review. This is a remote, full-time position requiring a quiet workspace, reliable internet, and strict adherence to productivity and quality standards. Job details
Position Title:
Remote Outbound Call Center Agent Pay:
$16.00/hr. Weekly pay, full time Training and Production schedule: 8:00 AM - 4:30
PM M-F CST Equipment:
Shipped directly to your home
•
MUST BE LOCAL TO HOUSTON AND OR DALLAS, TEXAS
•Key Responsibilities Perform outbound calls to provider offices to obtain medical charts Review notes and follow established procedures before each call Secure commitments from providers to submit required medical records Toggle between multiple systems and screens efficiently Maintain accuracy in call dispositioning and documentation Follow all SOPs, security protocols, and telecommuting policies Meet utilization, quality, schedule, and attendance KPIs Requirements Must have 1 year or more of RECENT call center or high-volume data entry experience. Ability to meet hourly/daily KPIs Have access to a computer/laptop to complete and pass the
Computer Assessments Internet Speed:
25 Mbps download / 10 Mbps upload Must be able to complete and pass an in-person drug screen If you're interested please use the link to send your updated resume and reference Remote Outbound Call Center Agent- $16/hr. Dallas, TX For Immediate Consideration-Apply Here
Benefits
- Dental Insurance