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Senior Client Service Associate (Wealth Management)
Career Insights for Client Service Representative / Associate
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Scorecard
Based on Pennsylvania data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$48,149 / year median in Pennsylvania
-26% projected decline
Job Description
Senior Client Service Associate (Wealth Management) (OOJ - 47659) NPAworldwide Recruitment Network update Last updated: Aug/10/2026
Job Description Senior Client Service Associate
Wayne, PA — Hybrid (3 days in office)
Wealth Management
$75,000 - $115,000 DOE plus bonus About the Role
Our client is a growing wealth management firm based in Wayne, PA seeking a skilled Senior Client Service Associate to support advisors serving high-net-worth individuals and businesses. The role is responsible for delivering high-level administrative, operational, and client relationship support across onboarding, account administration, and financial planning activities. This position reports directly to advisors and leadership within a collaborative, fast-paced environment. The firm offers strong exposure to wealth management operations and values a proactive, client-first professional. Key Responsibilities
Support financial advisors with administrative, operational, and client service responsibilities
Manage new client onboarding, ensuring all paperwork is complete and accurate
Process ACATs, account opening documentation, and account maintenance requests
Handle client communications via phone, email, written correspondence, and direct interaction
Execute money movement requests, operational processing, and advisor-directed trades
Monitor and process required minimum distributions (RMDs)
Prepare for and attend client review meetings; implement resulting action items
Maintain Salesforce databases and reporting; assist with eMoney data entry and financial planning support
Research client and security information through back-office systems
Support 401(k)-related service responsibilities and ensure compliance with firm and industry documentation standards
Qualifications:
Qualifications
Minimum 3 years of experience supporting financial advisors within wealth management (RIA or broker-dealer serving HNW clients)
Series 7 and 63 licenses preferred; Series 24 is a plus
Exposure to financial planning and para-planning support
Experience with Salesforce or similar CRM; proficiency in Microsoft 365
Experience with Morningstar Advisor Workstation and/or Kestra is a plus
Strong organizational skills, attention to detail, and ability to manage multiple priorities
Professional demeanor with strong verbal and written communication skills; Bachelor's degree preferred Why is This a
Great Opportunity :
What Our Amazing Client Offers
- Base salary of $75,000 to $115,000 DOE, plus performance-based bonus opportunity
- Comprehensive benefits package including medical, dental, vision, life, and disability insurance
- 401(k) retirement plan with up to 4% match
- Strong commitment to work-life balance with a hybrid schedule (3 days in office)
- Opportunity to work closely with experienced advisors and firm leadership while gaining valuable industry knowledge and mentorship
- Collaborative, team-oriented culture with a supportive, engaged, and welcoming team.
- Excellent long-term growth and career advancement opportunities
- Newly renovated office in a convenient, easy-to-commute location Visa sponsorship provided:
No
Location:
WAYNE, Pennsylvania, USA
Remote Status:
No Remote
Pay Type:
Annual Salary
Occupational Categories:
Accounting/ Financial Services/ Investing
Industry(ies):
Banking / Lending/ Financial Services
Benefits
- 401(k) Plans
- Other Retirement and Savings
- Health Insurance
- Dental Insurance