Part-time Customer Service Representative Atwood Wine & Spirits Cranston, RI Job Details Part-time $16 - $17 an hour 1 day ago Qualifications Retail sales transactions Retail customer service procedures Customer communication Staff supervision Team supervision Moving Inventory management software High school diploma or GED Driver's License Cash register operations Attention to detail Retail store experience Problem-solving Organizational skills Retail math POS systems Full Job Description Customer Service Representative The Part-time Customer Service Representative is responsible for overseeing all front-end operations, cashiering duties, stock replenishment, and product delivery in a high-volume wine and spirits retail store. This position requires excellent customer service skills, attention to detail, and the ability to manage a team effectively. ALL applicants must be 21+ years of age with a reliable vehicle, insurance and valid registration. Responsibilities Cashiering Operate cash register and process customer transactions accurately and efficiently Handle cash, credit/debit cards, and other payment methods Resolve customer issues or complaints in a professional and courteous manner Maintain cash drawer accountability and balance drawers at the end of each shift Check the ID of customers for verification prior to purchase. Stock Clerk/Delivery Driver Must be flexible with schedule to work mid-shift, nights and weekends. Hired applicant will do some physical labor, cleaning, and customer service as well as deliveries. Must have a reliable vehicle and proof of insurance. Will not hire unless they can provide proof of insurance. Hourly wage

PLUS TIPS.

Customer Service Provide exceptional customer service and ensure a positive shopping experience Assist customers with product selection, recommendations, and inquiries Stay up-to-date with product knowledge and industry trends Handle customer complaints and resolve issues promptly and professionally Qualifications High school diploma or equivalent; college degree in a related field is preferred Minimum of 2 years of experience in a retail environment, preferably in a wine and spirits store Strong leadership and supervisory skills Excellent communication and interpersonal abilities Proficient in cash handling and basic math skills Ability to lift and move heavy cases of merchandise (up to 50 lbs) Familiarity with point-of-sale (POS) systems and inventory management software Availability to work flexible schedules, including some holidays and weekends Additional Requirements Passion for the wine and spirits industry Commitment to providing outstanding customer service Ability to work in a fast-paced, high-volume retail environment Strong problem-solving and decision-making skills Attention to detail and organizational skills

Job Type:

Part-time Pay:

$16.00 - $17.00 per hour Application Question(s): This role requires candidates to be at least 21 years old. Can you please confirm that you meet this requirement? Do you have a valid driver's license, a car, and updated car insurance? Are you willing to work at night and on weekends?

Work Location:

In person