Customer Support Representative (Verizon) Providence Business Solutions Johnston, RI Job Details Full-time $4,500 - $5,100 a month 10 hours ago Benefits Employee discount Professional development assistance Qualifications Customer communication High school diploma or GED Stakeholder relationship building Full Job Description Whether you've worked in retail, restaurants, hospitality, customer service, or another people-focused environment, your communication skills can translate into a career in customer support. We are hiring a Customer Support Representative to join our Verizon-focused team. In this role, you'll work directly with customers to answer questions, provide account assistance, explain available services, and make sure each customer receives a helpful and professional experience. You'll receive training on Verizon products, services, and account processes, making this a great opportunity for someone who is motivated to learn and wants to build experience in a professional customer-facing environment. What You'll Do Assist customers with questions about their Verizon accounts and services. Listen carefully to understand customer needs and concerns. Provide clear information about products, services, and account options. Help customers navigate enrollment, account updates, and service requests. Follow up on customer questions and ensure issues are handled appropriately. Keep customer information accurate and organized. Build positive customer relationships through friendly and professional communication. Work with teammates and leadership to help maintain a strong customer experience. Participate in training to continue developing product and customer support knowledge. What We're Looking For High school diploma or GED required. Excellent communication and interpersonal skills. Friendly, patient, and comfortable working with customers. Strong attention to detail and organization. Dependable and willing to learn. Able to work independently while contributing to a team. Grow Your Customer Support Career This is an entry-level opportunity with hands-on training for someone who enjoys helping people and wants to develop strong communication, customer support, and professional skills. If you're personable, dependable, and ready to build your experience in a customer-focused role, apply today!

Pay:

$4,500.00 - $5,100.00 per month

Benefits:

Employee discount Professional development assistance

Work Location:

In person