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SN
Sparta Networking
Reservations Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on South Carolina data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,000 / year median in South Carolina
+4% projected growth
Job Description
Reservations Specialist Pay:
$17.00- $19.
Employment Type:
Full-time Location:
On-site Training:
Paid About the Opportunity We are hiring Reservations Specialists to support customers with booking requests, schedule changes, account questions, and general travel-related assistance. This position is primarily phone-based and involves working with customers who are already contacting the company for help. You will guide them through available options, enter reservation details, and make sure their information is accurately documented. Previous travel industry experience is not required. Training will be provided. Hours Available Weekday Day Shift Monday through Friday 9:00 AM- 4:00 PM Weekday Evening Shift Monday through Friday 3:00 PM
- 10:00 PM Weekend Schedule Saturday through Tuesday 9:00 AM
- 6:00 PM What You'll Be Doing Handle incoming reservation and service calls Assist customers with new and existing bookings Review dates, availability, and scheduling options Make changes to customer accounts and reservations Enter notes and booking details into the system Answer questions about available services Help customers determine the appropriate next step Transfer or escalate requests that require additional assistance What We're Looking For You may be a good fit if you: Communicate clearly and professionally Enjoy helping customers over the phone Are comfortable using a computer throughout the day Can type and enter information accurately Are dependable and able to maintain a consistent schedule Learn new software and procedures quickly Are at least 18 years old Experience in hospitality, reservations, hotels, travel, customer service, retail, sales, front desk, office support, or call center environments is helpful, but not required.
- $19.