Find Jobs
Find Jobs Near You – Available Work in Your Location
Client Services Representative
Career Insights for Client Service Representative / Associate
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on South Carolina data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$47,762 / year median in South Carolina
+1% projected growth
Job Description
ABOUT NCEES
The National Council of Examiners for Engineering and Surveying (NCEES) is a national nonprofit organization dedicated to advancing professional licensure for engineers and surveyors. NCEES staff members develop and support the administration and scoring of all the national examinations used for engineering and surveying licensure in the United States. We also promote uniformity of the U.S. licensure processes through services for our member licensing boards and licensees. We are proud to promote excellence in all we do.ABOUT OUR POSITION
As a client services representative, you will answer phone calls and chat questions and will respond to help tickets regarding exams, exam preparation materials, and NCEES activities and services.WHAT WE ARE LOOKING FOR
You'll need to have the following: An associate's degree or high school diploma and 5 years of related experience A great attitude and exceptional customer service skills Effective written and oral communication skills Exceptional attention to detail Exceptional organizational skills Effective problem-solving skills Technical aptitudeOUR WORK ENVIRONMENT
Named a Best Places to Work in South Carolina for a fifth consecutive year, NCEES offers a casual environment where we work hard and have fun together. We are dedicated to the growth and development of our staff. This position offers a competitive salary, based on experience. We also offer a full benefits package including medical, dental, vision, disability and life insurance, a generous 401(k) plan, paid holidays, flexible paid time off (PTO), quarterly staff events, onsite gym, gym membership reimbursement, birthday and anniversary awards, wellness programs, and more. To apply for this position, please visit the NCEES Career Center to complete the application and submit your resume. (For direct access to the NCEES Career Center, copy and paste the following URL into your browser's address bar: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0c7b8383-a701-4be9-b8db-d80a83d39176&ccId=19000101_000001⟨=en_US)Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Fitness Centers/Gyms
- Health and Wellness Programs