Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
EM
Enterprise Mobility
Customer Service Representative - Greenville - Spartanburg Airport
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on South Carolina data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,000 / year median in South Carolina
+4% projected growth
Job Description
- Overview
- Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.
Friday-Monday:
5:00am-3:00pm- Responsibilities
- + Meet and greet customers in a professional, friendly, and timely manner + Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment + Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information + Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors + Place outgoing calls for callback management, and miscellaneous calls as assigned + Assist to assess condition of rental upon return + Notify Management of any known customer problems + Notify Management of any known vehicle problems and any required vehicle maintenance + Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training _Equal Opportunity Employer/Disability/Veterans_ •Qualifications•+ Must have a minimum of 1 year prior customer service retail or administrative support experience + Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future + Must possess a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years + No drug or alcohol related conviction on driving record in the past 5 years + Must be at least 18 years of age + High School Diploma or G.