Job Overview Welcome to Carmella Walter Insurance Agency, Inc., located in the heart of beautiful Murrells Inlet, South Carolina. We are more than just an office; we are committed to protecting the people in our community. When you walk through our doors, you will find a bright, welcoming atmosphere where every staff member is valued for their unique contributions and their desire to help others. We believe that insurance is ultimately about people, not just paperwork. In this role, you will be the friendly face and voice our clients rely on when they have questions or need a bit of guidance. You will spend your days building trust, resolving concerns, and making sure our clients feel heard and understood. If you enjoy connecting with people and want to work in an environment where your kindness and diligence make a real difference in the lives of our neighbors, we invite you to join our team and help us continue our mission of providing local, heartfelt service.

Salary Range:

$35,000.00 - $50,000.00 per year Benefits Annual Base Salary

+ Commission

+ Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Paid Holidays Holidays Off appreciation lunches Weekly Team Meetings Home and Work-Life Balance Daily Huddles Networking Events Business Casual Attire Mentorship Collaborative Work Environment Requirements Property & Casualty Insurance License for the state of South Carolina. At least one year of experience in an insurance agency or similar customer service role. Experience using agency management systems and carrier portals. Strong comfort level with basic office software and digital file management. Effective verbal and written communication skills suitable for a client-facing role. A patient and empathetic approach to problem-solving. Responsibilities Handle routine service inquiries via phone, email, and in-person visits with care and attention. Process policy endorsements, renewals, and billing questions to ensure client accounts are accurate. Act as the primary point of contact for clients when they have questions about their coverage or need to file a claim. Communicate clearly with underwriters and adjusters to resolve client issues efficiently. Maintain organized and up-to-date records for every client interaction. Identify gaps in coverage and suggest appropriate additions to ensure our clients feel fully protected. About Us Carmella Walter Insurance Agency, Inc is a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. If you are willing to learn and looking for a rewarding career opportunity, then we encourage you to apply today