Back Warehouse Customer Service Representative Administrative/Clerical Summerville , SC Apply Now Share this Job Share this Job Start your new career as a Warehouse Customer Service Representative with MAU at Robert Bosch in Summerville, SC. As a CSR Clerk, you will support customer service, order processing, material planning, transportation scheduling, and warehouse operations while maintaining strong relationships with internal and external customers.

What We Offer:

Pay:

$19.25 per hour

Hours:

Monday-Friday, 5:00 AM-1:30

PM Training Hours:

Monday-Friday, 8:00 AM-4:30 PM for the first 2-4 weeks Health benefits and telehealth services

Referral Program What We're Looking For:

High school diploma or related discipline preferred 3-5 years of experience in a warehouse environment required SAP experience Excellent computer skills with working knowledge of multiple software packages, preferably Microsoft Office and SAP ERP Strong verbal and written communication skills Professional etiquette in face-to-face, telephone, and email communication Ability to handle stressful situations efficiently and professionally Strong time management and organizational skills Ability to manage multiple email communications simultaneously Strong attention to detail and problem-solving skills Knowledge of escalation processes and when escalation is necessary Ability to use 5 Why's or 8D problem-solving methods Ability to learn and work effectively in a fast-paced environment with minimal supervision Team-oriented mindset with the ability to provide backup support as needed Flexibility and willingness to learn established operational processes Stable work history Commitment to teamwork, sales goals, and customer satisfaction What You'll Do as a

Warehouse Customer Service Representative:

Develop and maintain excellent relationships with internal and external customers Respond to customer inquiries by telephone and email in a timely and professional manner Communicate updates to customers when deviations occur Support customer delivery creation at the warehouse Create daily customer order picks Perform entry-level material planning Investigate variances and work with the appropriate source to identify resolutions Schedule daily and expedited transportation services using customer and freight-forwarding websites Perform general office duties, including filing, faxing, and scanning Maintain records according to established retention procedures and Central Directives Follow appropriate escalation processes when issues arise Use 5 Why's or 8D methods to support problem-solving Provide backup support to team members as needed Manage multiple priorities and communications in a fast-paced warehouse environment MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us. By submitting this application, I consent to be contacted by the hiring company and its authorized representatives via SMS, email, and phone regarding my application, potential employment opportunities, and related updates. You may opt out of SMS communication any time by texting STOP to unsubscribe. All Applicants must submit to background check and drug screening

Disclaimer:

This job description is not designed to be a complete list of all duties and responsibilities required of the position EOE Apply Now Share this Job