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Friendship Automotive
Service Advisor - Friendship Volvo of Bristol
Job Description
JOIN A WINNING TEAM!
At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 4 states, 8 cities and has 17 locations with lots of opportunity for growth. Voted Automotive NewsBEST DEALERSHIPS TO WORK FOR 14
years and counting! Come develop your career with an award-winning, customer focused automotive group. We're looking for aSERVICE ADVISOR
to join our team atFRIENDSHIP VOLVO
of BRISTOL! Our ideal candidates are reliable, self-motivated, and enjoy working with people!AB What You'll Do:
Promptly greet customers to obtain contact and vehicle information Clearly document vehicle issues and customer concerns Determine and recommend necessary maintenance or repairs Prepare an accurate estimate for the cost of services Monitor the service process and update customers frequently Communicate completed services and charges to customers Verify invoices and repair orders Assist Service Manager as neededQualification Checklist:
1+ years experience with verifiable success in a Service Advisor role preferred A strong focus on providing the best customer service around Excellent communication skills, both written and in person The ability to work well in a process-driven environment The desire to work in a fast paced position A focus on detail and organization A professional, well-groomed personal appearanceCompensation and Benefits:
Compensation for this position is driven by incentives and commission, with training compensation based on experience. You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.Career Insights for Automotive Customer Service Representative
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Scorecard
Based on Tennessee data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$54,370 / year median in Tennessee
+15% projected growth