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Verizon Enrollment Agent

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Tennessee data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,967 / year median in Tennessee

-1% projected decline

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Job Description

We are actively hiring for a full-time Verizon Account Associate position in the Chattanooga, TN area. This opportunity is ideal for motivated individuals looking to gain hands-on experience in sales, customer relations, and telecommunications while working in a fast-paced, team-oriented environment. As a Verizon Account Associate, you will work directly with customers to promote wireless and home internet services, explain available products and promotions, answer questions, and assist with new customer enrollments. This role combines customer support, face-to-face communication, and sales responsibilities, making it an excellent opportunity for candidates interested in developing long-term professional skills. Responsibilities of the
Verizon Account Associate:
Meet with prospective customers in person to discuss wireless and home internet services Educate customers on available telecommunications products, pricing, and promotions Recommend service plans and solutions based on customer needs Complete customer enrollments and assist with account activations Provide professional customer support throughout the sales and enrollment process Maintain positive customer relationships through strong communication and professionalism Track daily customer interactions and sales activity accurately Participate in ongoing training sessions focused on sales, leadership, and customer relations Work collaboratively with team members to support campaign growth and customer satisfaction Qualifications for the
Verizon Account Associate Role:
Previous experience in customer service, retail, hospitality, sales, or marketing is helpful but not required Strong communication and interpersonal skills Comfortable working directly with customers face-to-face Positive attitude and willingness to learn Goal-oriented mindset with strong work ethic Ability to work both independently and within a team environment Reliable transportation
Pay:
$950.00 - $1,500.00 per week
Work Location:
In person