Assisting customers with selecting cigars, smoking accessories and tobacco products, providing detailed product knowledge, maintaining inventory levels, ensuring compliance with age verification laws, operating a point-of-sale system, and maintaining a clean and organized store environment, while delivering excellent customer service; key responsibilities include greeting customers, upselling products, and staying updated on new items and promotions.

Key responsibilities:

Customer Service:

Greet customers, answer questions about products, provide recommendations based on customer needs, and ensure a positive shopping experience.

Product Knowledge:

Possess in-depth knowledge of various smoking accessories like pipes, bongs, vapes, rolling papers, lighters, and tobacco products, including their features and benefits.

Sales:

Actively sell products, upsell and cross-sell items to maximize sales potential.

Inventory Management:

Stock shelves, monitor inventory levels, and report any stock discrepancies to management.

Point-of-Sale Operations:

Accurately process customer transactions, handle cash and credit card payments, and ensure compliance with age verification procedures.

Store Maintenance:

Maintain a clean and organized sales floor, including product displays and fixtures.

Compliance:

Adhere to all local, state, and federal regulations regarding tobacco sales, including age verification checks.

Qualifications:

Retail Experience:

Prior experience in a retail setting, preferably in a customer service role.

Product Knowledge:

Basic understanding of smoking accessories and tobacco products is preferred.

Communication Skills:

Excellent verbal communication skills to interact effectively with customers.

Cash Handling Skills:

Ability to accurately handle cash transactions and operate a POS system.

Customer Service Focus:

Strong commitment to providing exceptional customer service.

Job Types:

Full-time, Part-time Pay:

$13.00 - $14.00 per hour Expected hours: 32 - 40 per week

Shift:

Day shift Evening shift Ability to

Commute:

Knoxville, TN 37934 (Required) Ability to

Relocate:

Knoxville, TN 37934: Relocate before starting work (Preferred)

Work Location:

In person

Job Types:

Full-time, Part-time Pay:

$13.00 - $14.00 per hour

Shift:

Day shift Evening shift

Work Location:

In person