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ATC Fitness

Customer Service Representative - Exeter

Entry-Level JobVerifiedNo experience needed
Pay: Not specified
Posted: 8 weeks ago
Location: Germantown, TN (Onsite)
Last Updated: 3 weeks ago
Hours: Full-Time
Expires: 9/20/2026

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,967 / year median in Tennessee

-1% projected decline

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Job Description

2075 Exeter Rd - Germantown, TN 38138
About Us:
ATC Fitness is a family-owned gym with over 30 years of roots in the Mid-South. We pride ourselves on offering a welcoming, healthy, and positive environment for our members and team. Join a team that's committed to helping people reach their fitness goals while fostering career growth and work-life balance.
Position Summary:
We are seeking a friendly, outgoing, and motivated Customer Service Representative to join our team. This role is perfect for someone passionate about fitness and customer service, with an eye for creating positive member experiences.
Key Responsibilities:
Assist current gym members with their needs, ensuring a great experience every visit. Provide tours to prospective members, showcasing our facilities and benefits. Sell gym memberships by sharing our values and programs with new prospects. Answer phone calls professionally and address inquiries or concerns. Familiarize new members with our Smart Start Training workout program. Perform daily cleaning to maintain a clean and welcoming facility.
Qualifications:
Strong interpersonal and communication skills. Ability to work independently and as part of a team. A positive attitude with a passion for helping others. Prior customer service or sales experience is a plus, but not required. Must be reliable and punctual.
Perks and Benefits:
Free gym membership to any ATC Fitness location. Flexible work hours to fit your schedule. Opportunities for career growth within the company. A healthy and supportive work environment.