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Jan's Hallmark

Key Sales Associate/Customer Service

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,967 / year median in Tennessee

-1% projected decline

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Job Description

Key Sales Associate/Customer Service Jan's Hallmark - 5.0 Germantown, TN Job Details Part-time From $13 an hour 23 hours ago Benefits Employee discount Flexible schedule Qualifications Computer operation Customer communication Sales Achieving sales targets Time management Full Job Description Job Description
KEY SALES ASSOCIATE
- Jan's Hallmark is seeking a Keyholder / Sales Associates to join our team at our Germantown location!
WHO SHOULD APPLY?
Anyone!!! Anyone who wants to work in a place that has… Flexible part-time hours A very clean work environment A small staff with a good friend and family atmosphere Bonus and incentive pay opportunities Opportunities to have meaningful connections with other members from your community
Students:
High School and College students who want to develop the entry-level skills needed for a strong foundation in any field they choose. People skills, work ethic, and time management are just a few of the job skills you will learn at Jan's!
Empty Nesters:
Moms and Grandmas who want to have a part-time getaway to add value and engage with people from their community!
WHO ARE YOU WORKING FOR?
Jan's Hallmark is a local family-owned business whose doors have been open since 1983. We operate 23 Hallmark Gold Crown stores in 7 States. We are an equal opportunity employer. We strive to offer our customers an engaging experience full of solutions for self-expression. Jan's is more than just a card shop! While we offer the best selection of cards around we also offer a great selection of gifts that include sentiments, fashion, bath and body, kids, baby, home décor, and an ever-changing selection of seasonal items. WHERE? We are accepting applications in store and looking for part-time help at Jan's Hallmark in Memphis, TN. Print an application from the link below and turn it in at any of our Jan's Hallmark locations. (Copy/paste the link to your browser) http://bit.ly/ApplicationJansHallmark
RESPONSIBILITIES
Create meaningful connections with customers and offer solutions for their needs Educate and inform customers of in-store specials and current promotions Achieve personal and store performance measures to earn bonus opportunities Continuously educate yourself about Jan's products to share all available solutions Resolve customer inquiries and complaints Be a member of a team that creates a positive engaging environment that is contagious to customers and brings them back for more!
REQUIREMENTS
Outgoing personality Interest in helping others Positive outlook on life A love for Hallmark and the products we carry Desire to learn and develop as a person Holiday and weekend availability
SUGGESTED SKILLS
Cash handling Previous sales or customer service experience Basic computer/register competence
PAY:
Jan's Hallmark allows for adjustments based on experience and performance. We also offer bonuses and incentive opportunities.
WHAT WE STAND FOR
At Jan's Hallmark we embrace Hallmarks brand message of "putting more care in the world". We try to offer an alternative experience to Amazon and the big box stores like Walmart, Home Depot, Lowe's Home Improvement, HomeGoods, Aldi, Dollar Tree, Dollar General, Goodwill Industries, Target, Bed Bath and Beyond, Kohl's, JC Penny and Macy's. Our team is focused on providing an engaging personalized customer experience to help find solutions of self expression for every occasion.
Job Type:
Part-time Pay:
From $13.00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person