Front Desk & Customer Service Representative

COMPUTER PROS

- Greeneville, TN Full-Time | $12/hour Like people? Comfortable with computers? We should talk.

COMPUTER PROS

is a locally owned computer and technology store serving the Tri-Cities area. We're looking for a friendly, dependable person who enjoys helping people and is comfortable around technology to join our team. You don't need to be a computer expert. Our experienced technicians handle the technical work. We'll train you on our systems and processes. What You'll Do

• Welcome customers and answer incoming calls
• Listen to customers, assess their needs, and gather information about their issue
• Check devices into our service system and place them in the appropriate technician queue
• Answer basic technology questions and assist with simple troubleshooting
• Keep customers informed about their service and notify them when devices are ready
• Assist with sales and product recommendations
• Keep the front of the store clean, organized, and welcoming You'd Be a

Good Fit If You Are:

Friendly, patient, and comfortable talking with people A good listener who can stay calm when a customer is frustrated Comfortable using computers and interested in learning more Organized and able to keep track of details Dependable and willing to take ownership of your work Comfortable following an established process Previous customer service, retail, sales, or computer experience is helpful, but we're willing to train the right person. Why

COMPUTER PROS?

We're a small, locally owned business with a family atmosphere. Our owners don't micromanage - they train their employees, provide a proven process, and trust them to do their jobs. You'll work alongside experienced technicians, learn about technology, and become an important part of a team that takes pride in taking care of its customers. $12/hour | Full-Time If you're looking for a friendly workplace where you're treated with respect and you enjoy helping people, we'd love to hear from you. Tell us a little about yourself and why you think you'd be a good fit for

COMPUTER PROS.

Benefits:

Dental insurance Employee discount Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Required)

Work Location:

In person