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US012 Marsh & McLennan Agency LLC

Private Client Services Consultant

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,967 / year median in Tennessee

-1% projected decline

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Job Description

Company:
Marsh McLennan Agency Description:
Consultant
  • Insurance Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Consultant at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (
NYSE:
MMC). A day in the life. As our Consultant on the Sales team, you'll develop and implement an individual sales plan for business insurance, employee health & benefits or private client services products and coordinate service of assigned accounts, deliver renewals on a timely basis and secure quotes when necessary. Our future colleague. We'd love to meet you if your professional track record includes these skills: 2-5 years of Outside B2B (business-to-business) selling with a proven track record in being able to ask the right questions in order to foster credibility quickly while at the same time gaining a sense of how to best align our offerings with the client. Experience in the midmarket
  • companies with (100
  • 1000 employees). A professional, collaborative approach with a positive attitude Must be assertive
  • yet consultative These additional qualifications are a plus, but not required to apply: BA/BS Degree preferred or equivalent experience Knowledgeable with Microsoft Office Suite and SalesForce a plus We know there are excellent candidates who might not check all of these boxes.
Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check out our website or flip through our recruiting brochure . Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAUMW #LI-Hybrid #MMASales