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AppleOne
Customer Service Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Tennessee data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,967 / year median in Tennessee
-1% projected decline
Job Description
Job Summary A growing local retail organization is hiring a Customer Service Associate in the Millington, TN area. This is a direct hire opportunity for an outgoing, customer-focused professional who enjoys building relationships, creating positive customer experiences, and contributing to store success. This role is ideal for someone who thrives in a friendly, family-oriented, laid-back retail environment with supportive leadership, positive teamwork, and opportunities to connect with the local community. The Customer Service Associate will play an important role in customer engagement, retention, upselling services and products, and helping drive sales and profitability. Key Responsibilities
- Greet customers, build rapport, and provide exceptional customer service during each interaction.
- Support customer retention by creating a welcoming, helpful, and professional store experience.
- Upsell products and services based on customer needs and store goals.
- Maintain strong communication with customers, team members, and leadership.
- Work efficiently in a fast-paced retail environment while maintaining strong attention to detail.
- Help represent the location positively within the community and build customer relationships. Compensation and Benefits
Pay:
$16 per hour.- Direct hire opportunity.
- Insurance benefits offered.
- Paid vacation and sick time.
- Quarterly team-building outings to Memphis-area hot spots.
- Bonus incentive opportunities based on performance.
- Store operates Monday through Sunday from 8:00 a.m. to 6:30 p.m.
- Must be flexible and available for weekend days, early shifts, and several 11:00 a.