Job Summary We are seeking a dynamic and customer-focused Service Advisor to join our automotive service team. In this vital role, you will serve as the primary point of contact for customers bringing their vehicles in for maintenance and repairs. Your enthusiasm and mechanical knowledge will help guide clients through the service process, recommend necessary repairs, and ensure a smooth, positive experience. You will coordinate with technicians to deliver accurate estimates, facilitate effective communication, and promote additional services that enhance customer satisfaction and dealership revenue. This role offers an exciting opportunity to combine your passion for automotive repair with exceptional customer service skills. What we offer Weekly Paycheck with total earning potential of $60,000+ Monday Through Friday Schedule 7:45 - 5:45 Additional performance-based bonuses Paid training—get paid while you learn Approximately 45 hours per week Supportive leadership and a team-focused work environment Career growth and long-term opportunity with a respected, family-owned dealership Responsibilities Greet customers warmly, listen to their vehicle concerns, and accurately document their needs. Explain repair procedures, estimate costs using estimating software, and recommend additional services such as oil changes, brake repairs, or tire services. Upsell appropriate maintenance and repair services to maximize customer value while ensuring vehicle safety and performance. Coordinate with technicians to prioritize repairs, track progress, and communicate updates to customers throughout the service process. Prepare detailed service write-ups and estimates using computer-aided vehicle damage estimating tools. Manage cash handling transactions accurately and efficiently during the service process. Maintain thorough records of all service activities, client communications, and vehicle histories to ensure seamless workflow. Requirements Proven experience as a Service Advisor or in a similar Customer Service role. Basic mechanical knowledge with familiarity in automotive diagnostics, transmissions, diesel engines, suspension systems, shocks & struts, brakes, air brakes, oil changes, tire service, and collision repair. Ability to learn and operate computer based software applications. Excellent customer service skills with the ability to communicate complex technical information clearly and professionally. familiarity with auto estimating and service writing is a plus. Valid driver's license with a clean driving record; ability to drive various vehicles safely. Ability to maintain a high level of professionalism under pressure. Join our team where your automotive expertise meets your passion for delivering outstanding customer experiences! We're dedicated to fostering a supportive environment that values your skills and encourages professional growth in the vibrant world of auto service.

Pay:

$4,500.00 - $7,500.00 per month

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance

Work Location:

In person