Jumpstart Your Career with S.B. International, Inc. - Join Our Team as a Customer Service Representative! Are you passionate about delivering top-tier customer service and eager to join a vibrant, people-focused team? At S.B. International, Inc., we're looking for a Customer Service Representative to bring energy and enthusiasm to our dynamic office in Nashville, TN. If you love working with great people, thrive in a collaborative environment, and want to grow with a company that values excellence, teamwork, and accountability, this is your opportunity to shine! Why You'll Love Working at S.B. International At S.B. International, we're all about people, passion, and progress. Our team is a close-knit group of professionals who create a fun, supportive workplace where everyone feels like family. Here's why you'll want to join us: A lively office culture where collaboration and camaraderie make every day exciting. Opportunities to grow with training and professional development to fuel your career. A competitive benefits package to keep you thriving, including: 401(k) with matching Health, dental, and vision insurance Paid time off Referral program A welcoming environment that encourages all qualified candidates, including those with criminal records, to apply. What You'll Do As our Customer Service Representative, you'll be the friendly voice of S.B. International, ensuring every customer interaction is positive, professional, and efficient.

Your role will include:

Answering calls with enthusiasm, making every customer feel valued and heard. Assisting with customer needs, such as checking product availability and sourcing items from warehouses. Processing orders by inputting and invoicing sales, managing RMAs, credits, and invoices with precision. Managing Private Label accounts and converting Futures orders into sales orders. Resolving customer inquiries by researching issues and documenting solutions like a pro. Maintaining confidentiality when handling sensitive company and client information. Supporting the team by stepping in for warehouse staff when needed and tackling special projects. Organizing and filing documents with accuracy and attention to detail. Who We're Looking For We're searching for a motivated team player who's ready to dive in and make a difference. You'll need: A high school diploma or GED. 2+ years of customer service experience to hit the ground running. A warm, professional phone presence and strong communication skills (fluent in English, written and verbal). Top-notch organizational skills and the ability to multitask with ease. Tech-savvy know-how with proficiency in Microsoft Word, Excel, and fast, accurate 10-key skills. A detail-oriented mindset to ensure everything is spot-on. Team spirit, problem-solving skills, and the ability to adapt to change with a positive attitude. The S.B. International Environment Imagine working in our bustling Nashville office, surrounded by a team that's passionate about delivering excellence and having fun while doing it. This full-time, in-person role features an 8-hour day shift in a modern office setting with standard safety precautions. It's the perfect place for someone who loves a dynamic, people-driven workplace. Ready to Join Our Awesome Team? If you're excited to bring your customer service skills to a company that values collaboration, growth, and a fantastic workplace culture, we want you at S.B. International, Inc.! Apply now and become part of a team that's all about making a difference. How to

Apply:

Submit your application and get ready to join us in Nashville, TN 37211 (relocation required before starting). S.B. International, Inc. is an equal opportunity employer. We embrace enthusiasm, and encourage all qualified candidates, including those with criminal records, to apply. Let's make great things happen together!

Job Type:

Full-time Pay:

$22.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance People with a criminal record are encouraged to apply

Experience:

Customer service: 2 years (Required) Ability to

Commute:

Nashville, TN 37211 (Required)

Work Location:

In person