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KC
KFC Careers
Customer Service / Cashier
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Tennessee data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,967 / year median in Tennessee
-1% projected decline
Job Description
The {{position_name}} is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free Meals during your shift Flexible Scheduling Fun Work Environment Paid Training Advancement Opportunities Competitive Pay GED/Scholarship Opportunities Retail Discount Program to save $$$ at other retail establishments. Referral Program available at Most Locations - ask for details. Early Access to New Menu Items The successful Customer Service Crew Member is able to: Greet and positively engage guests in the restaurant. Accurately accept the guests' orders and process payments. Address and resolve all guest inquiries and concerns in a timely manner. Maintain a safe, secure, and comfortable area for guests and team members. Work well with our Delivery Partners Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors. The successful Food/Kitchen Service Crew Member is able to: Answering questions about menu items and promotions Prepare Ingredients and Menu Items Restocking product and workstations Using food preparation equipment including ovens, fryers, grills and various kitchen equipment Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors