People
drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:

HEART FOR

PEOPLE... commitment to work hard to make sure People come first?

HEAD FOR

BUSINESS... a strong sense of how what you do affects our Customers and our success?

PASSION FOR

RESULTS... initiative to step up and do what needs doing?

We are looking for:

a high school diploma
communication and interpersonal skills
ability to work in a fast-paced environment What is the work?

Stocking:

Stocks and rotates items as needed
Assists with inventory control; loads, unloads, and moves product
Organizes, cleans, and prepares back area for the night crew and incoming trucks
Organizes merchandise on pallets to make the department presentable to the public
Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
Maintains standards in shrink, safety, inventory control, and sanitation
Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
Builds, stocks, maintains, and takes down store displays
Performs the duties of Customer Service Assistant as needed

Customer Service:

Provides superior customer service
Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise

Sales:

Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and build department sales Food Safety /

Sanitation:

Cleans and sanitizes sales floor, display cases, prep areas, and equipment
Properly handles and maintains the operation of all equipment
Complies with departmental SOPs and store operating procedures Additional Department-Specific Responsibilities /

Pre-requisites:

Beauty:
Knowledge of beauty and cosmetic aids
Drugstore /

General Merchandise:

Prepares tags and signs as needed

Grocery:
Organizes, cleans, and prepares back area for the night crew and incoming trucks Prepares tags and signs as needed
Texas Backyard:
Passion for outdoors Ability to complete Green Thumb training (H-E-B internal training)
Entertainment:
Knowledge in the audio / video field Knowledge of specialty products, movies, music, electronics, and video games What is your background?
Minimum age 18 (mandatory)
High school diploma (or equivalent)
Completion of Company Orientation and Safety Training (upon hire) Do you have what it takes to be a fit as an H-E-B Customer Service Representative?
Strong customer service skills
Communication and interpersonal skills
Reading and writing skills
Planning and organizing skills Can you...
Function in a fast-paced, retail environment, in detailed and precise tasks
Work with Customers, staying attentive to their needs
Perform the following, based on your

Department Beauty:

Constantly
reach at waist, grasp
Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements
Occasionally
sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms
Occasionally be exposed to cold, loud noise, and wet conditions
Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs
Drugstore /

General Merchandise:

Constantly
reach at waist, pivot, grasp
Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists
Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
Occasionally be exposed to cold, loud noise, and wet conditions
Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs
Grocery:
Constantly
reach at waist, pivot, grasp
Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists
Frequently be exposed to cold conditions
Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
Occasionally be exposed to loud noise, and wet conditions
Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs
Texas Backyard:
Constantly
reach at waist, grasp
Frequently stand, walk
Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements
Occasionally be exposed to wet conditions and loud noise
Frequently be exposed to ambient temperatures
Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs
Healthy Living:
Constantly
stand, reach at shoulder, reach at waist, pivot, grasp, pinch
Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion
Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements
Occasionally be exposed to cold, loud noise, and wet conditions
Must be able to lift 50 lbs, and manage in excess of 50 lbs
While there may be exceptions, the measurements noted are generally defined as

•

Constantly:

5.5+ hours per 8-hour day;

Frequently:

2.5

5 hours per 8-hour day;

Occasionally:

2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit.

If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 06-2019

Qualifications:

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