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Ashley Furniture HomeStore Corpus Christi, TX

Office & Customer Service Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Office & Customer Service Associate Ashley Furniture HomeStore Corpus Christi, TX - 2.9 Corpus Christi, TX Job Details Full-time Up to $16 an hour 1 day ago Benefits Paid training Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Life insurance Qualifications Computer operation Computer literacy Basic math Numeracy Attention to detail Office experience Full Job Description Job Description Ashley is looking for a dependable, customer-focused Office & Customer Service Associate to join our Corpus Christi team. This is an active retail office position with plenty of customer interaction and variety throughout the day. Our office team works closely with customers, sales associates, management, delivery, and other departments to help keep orders accurate and provide a great customer experience from purchase through delivery. Key Responsibilities Assist customers in person and by phone with questions, order updates, and general support Create and update customer profiles and order information Process customer payments, including cash, checks, and credit cards Process financing and credit applications Schedule deliveries and assist customers with delivery-related questions Maintain accurate customer and transaction records Follow up with customers to help ensure questions and concerns are resolved Communicate with sales, delivery, customer service, and management teams Assist with other office and store support responsibilities as needed What We're Looking For Friendly, professional communication and strong customer service skills Reliable and dependable attendance Self-motivated and detail-oriented Comfortable handling multiple responsibilities in a fast-paced environment Basic computer, office equipment, and math skills Ability and willingness to learn new systems and procedures Comfortable handling customer payments and financial information Ability to work independently while also being part of a team Previous retail, customer service, office, or cash-handling experience is preferred, but not required Furniture, financing, or credit application experience is a plus Interest in learning, growing, and future advancement opportunities Weekend availability is required. Our store is open seven days a week, and this position requires schedule flexibility based on business needs. What We Offer $14.00-$16.00 per hour , depending on experience Full-time employment Paid training Medical, dental, and vision insurance Health savings account Life insurance Paid time off Employee purchase discount Opportunities for growth and promotion from within You'll receive hands-on training to learn our systems, processes, and customer service expectations. We're looking for someone who enjoys helping people, solving problems, staying organized, and being an important part of a team. Come be part of a long-standing family-owned company and join the #1 name in furniture and mattresses.
Work Location:
In person Corpus Christi, TX 78411
Job Type:
Full-time Pay:
Up to $16.00 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance