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Experienced Ford Service Writer
Job Description
Friendly Ford is a family (and Veteran) owned dealership that has been in business for over 20 years, with a fantastic reputation for customer service!! We offer competitive compensation and have great benefits that include medical, vision and dental. We are looking for a Ford Experienced Service Writer that wants to take their career to the next level! We are offering a great opportunity for the right person to grow to their potential. If that sounds like you
- contact us TODAY!
Duties:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately diagnose vehicle issues
- Provide recommendations for necessary repairs and maintenance
- Prepare accurate estimates for labor and parts costs
- Communicate with technicians to ensure timely completion of repairs
- Follow up with customers on the status of their vehicles
- Upsell additional services or products as appropriate
- Maintain detailed records of customer interactions and transactions
Job Requirements:
- 2•3 Years previous Service Advisor experience in a Ford dealership • Strong mechanical knowledge and understanding of automotive systems • Strong customer service skills with the ability to handle inquiries and issues professionally • Ability to multitask and prioritize in a fast-paced environment • Maintain high CSI • Sales experience is a plus • Team Player • Must have a valid driver's license
Note:
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Pay:
Negotiable. Based on Ford Experience level.
Hours:
8am
- 6pm Monday
- Friday Every other
Saturday:
7am
- 1pm This position offers competitive commission pay based on experience and qualifications.
If you are passionate about providing excellent customer service and have a background in automotive repair, we encourage you to apply for the Service Writer position.
Job Type:
Full-time Pay:
$60,000.00
- $80,000.
00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Days:
Rotating weekends
License/Certification:
Driver's License (Required) Ability to
Commute:
Crosby, TX 77532 (Required) Ability to
Relocate:
Crosby, TX 77532: Relocate before starting work (Required)
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance