Location:

Cypress, TX Job Type:

Full-Time Compensation:

Competitive salary based on experience

About Us:

We are a growing independent insurance agency in Cypress, Texas, dedicated to providing exceptional service and insurance solutions to our clients. We represent multiple insurance carriers, allowing us to offer customized coverage options for personal and commercial insurance needs. We are seeking a licensed and experienced Customer Service Representative (CSR) who is organized, customer-focused, team oriented, and thrives in a fast-paced environment.

Responsibilities:

Service personal and commercial insurance accounts Process policy changes, endorsements, renewals, and cancellations Issue certificates of insurance (COIs) Assist clients with billing questions and policy inquiries Review coverage and identify cross-selling opportunities Follow up on outstanding underwriting requirements Communicate with insurance carriers regarding policy servicing needs Maintain accurate client records in agency management systems Provide exceptional customer service via phone, email, and text Qualifications Active Texas Property & Casualty License Minimum 2 years of insurance agency experience preferred Experience with independent agencies strongly preferred Knowledge of personal and/or commercial insurance products Strong written and verbal communication skills Excellent organizational and multitasking abilities Proficiency with agency management systems and carrier portals Ability to work independently and as part of a team Preferred Skills Experience with QQ Catalyst, EZLynx, Agency Revolution, or similar systems Knowledge of homeowners, auto, umbrella, flood policies Benefits Paid time off Paid holidays Professional development opportunities Supportive team environment Growth opportunities within the agency How to ApplyPlease submit your resume along with a brief summary of your insurance experience and licensing information.

Pay:

$21.00 - $26.00 per hour

Benefits:

Paid time off

Experience:

Insurance :

2 years (Preferred)

Work Location:

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