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TBS Dental

Receptionist/Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Receptionist/Customer Service Representative TBS Dental Farmers Branch, TX Job Details Full-time $15 - $16 an hour 7 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Computer operation Microsoft Outlook Computer literacy Administrative experience Organizational skills Customer support Full Job Description Job Overview We are seeking a dynamic and energetic Receptionist/Sales Coordinator to join our team! This vital role combines front desk responsibilities with Customer support, ensuring a smooth and welcoming experience for visitors and clients while actively contributing to Customer service efforts. The ideal candidate will be highly organized, personable, and proactive, with a passion for delivering exceptional customer service. In this role, you will be the first point of contact for visitors and callers, managing communications efficiently . Responsibilities Greet visitors warmly, providing excellent customer service and directing them appropriately Maintain a professional front desk area, ensuring it is organized and welcoming at all times Support CS activities by assisting with client follow-ups, appointment scheduling, and data entry Manage office management tasks such as filing, proofreading documents, and maintaining office supplies Utilize computer skills in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace to prepare reports and correspondence Order fulfilling, processing and other customer service Preparing and submitting sales documents, uploading them to the system. Skills Proven experience in front desk or reception roles with excellent phone etiquette and customer support skills Strong organizational skills with the ability to multitask effectively in a busy environment Proficiency in computer literacy including Microsoft Office (Word, Excel), Google Workspace, data entry, proofreading, and general office software Exceptional time management skills to prioritize tasks efficiently and meet deadlines Personal assistant or administrative experience is highly desirable for supporting team needs effectively Willing to train the right candidate on the Customer Service process Join us in creating a vibrant workplace where your organizational talents and customer service excellence make a real difference! This role is perfect for motivated individuals eager to grow their administrative skills while contributing to a welcoming environment.
Pay:
$15.00 - $16.00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person