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TG
The Galveston County Daily News
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Texas data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
Overview The Galveston County Daily News is hiring a full-time Customer Service Representative for the Circulation Department. The ideal candidate will have strong communication and telephone skills, along with proficiency in computer use. This position involves spending 70% of the time on the phone, assisting subscribers, handling incoming calls, retaining subscribers, and resolving any complaints. We offer a competitive salary and commissions in a professional work environment.