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The Animal Clinic of Galveston
Veterinary Customer Service Representative
Entry-Level JobVerifiedNo experience needed
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
About Us The Animal Clinic of Galveston is a busy, fast-paced veterinary practice dedicated to enhancing the Galveston Island community by improving the lives of animals through exceptional, compassionate care. We are a close-knit team that takes pride in what we do and supports one another every step of the way. Our Work Environment Casual work attire On-the-job training Lively, upbeat atmosphere Strong camaraderie and teamwork Who We're Looking For We are seeking an enthusiastic, compassionate, and reliable individual who thrives in a fast-paced environment. The ideal candidate is a self-starter with strong communication skills, excellent attention to detail, and a solid work ethic. You should enjoy working with both people and animals and be a true team player. What You'll Do as a Veterinary CSR Greet clients and pets warmly, ensuring they feel welcome and comfortable Provide compassionate, professional, and diplomatic client service Answer phone calls, emails, and text messages Schedule appointments efficiently and accurately Collect payments for services rendered Maintain accurate client and patient records Recommend additional services and retail products when appropriate Keep the front desk and work areas clean and organized Safely handle small to large animals Perform physical tasks including bending, standing, stooping, walking, and moving between rooms; may require standing or walking for extended periods Qualifications Previous customer service experience Comfortable and confident around animals Able to thrive in a busy, fast-paced environment If you're passionate about animal care and enjoy helping people, we'd love to meet you!