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BF
Behrends Feed & Fertilizer
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Texas data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
Customer Service Representative Fredericksburg, Texas Responsibilities include: Responsible for operating POS system to complete transactions while handling cash and operating a credit card machine. Answer incoming calls and respond to customer inquiries in a professional and timely manner. Quickly and actively seek out customers to assess their needs, answer questions and provide solutions. Resolve complaints in a professional manner. Analyze customer needs and recommend useful products or feed. Take customer feed orders in person and over the phone. Manage and maintain in store inventory, restocking shelves when necessary.