HR & Customer Care Associate

HR & Customer Care Associate Axia International Houston, TX Job Details Part-time $20 - $25 an hour 1 day ago Qualifications Employee onboarding Microsoft Excel Non-profit experience Phone communication Employee relations Regulatory compliance Performance management Professional In Human Resources Productivity software Training Onboarding process management Associate's degree Communication skills Entry level Time management Client interaction via phone calls Full Job Description Do you have a passion to serve others? Come be a part of the journey! About Axia International Axia International liberates non-profit teams from the burden of administration and frees them to focus on their front-line mission. Based in the Houston, TX area, Axia currently serves more than 500 clients located throughout the U.S. and overseas. Our team delivers support in all areas of administration, including donor care and engagement, donation processing and receipting, treasury management, accounting, reporting, financial planning, U.S. and international taxation, human resources, payroll, and benefit administration, all of which form a strong support foundation vitally important to front-line mission success. Description Overview Axia International liberates non-profit teams from the burden of administration and frees them to focus on their front-line mission. Launched in mid-2019 and based in Houston, TX, Axia currently serves more than 500 people located throughout the U.S. and overseas. Our team is made up of dedicated and passionate people who have a heart to serve others. As a people-first organization, we believe that incredible outcomes arise from hiring the best people and empowering you to succeed. We aim to operate with integrity, excellence, and humility, seeking to glorify God in all that we do. We deliver support in all areas of administration, including donor care and engagement, donation processing and receipting, treasury management, accounting, reporting, financial planning, U.S. and international taxation, human resources, payroll, and benefit administration, all of which form a strong support foundation vitally important to front-line mission success. We also provide support in the areas of immigration, security, and risk management. Axia International seeks part-time and full-time candidates for our HR & Customer Care Associate position. Ideal candidates have a passion for serving others and for the areas of Human Resources and Customer Care, plus demonstrated integrity and trustworthiness. Additionally, candidates should be able to work 15 hours or more, plus enjoy working in an office environment and remotely. Key Responsibilities Assist on all HR matters such as onboarding and offboarding, employee relations and communication, performance management, training and development, benefit administration, and regulatory compliance. Provide professional and courteous care to donors and team members via video calls, phone calls, and email, resolving inquiries and concerns in a timely and effective manner. Support special projects as may be required Qualifications High integrity, enthusiastic, and passionate, able to build positive relationships and handle sensitive information with discretion Strong organization, time management, multitasking, and communication skills Demonstrated comfort working with technology and in a fast-paced environment Experience in Human Resources and/or Customer Care is a plus Associate or bachelor's degree from an accredited institution is a plus Certification or license in Human Resources (e.g., PHR) is a plus (or aspire to obtain) Non-profit experience is a plus Working knowledge of MS Office products (e.g., Excel, Word, PowerPoint) is a plus Salary $20 - $25 per hour