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$16/Hr. Medical Records Retrieval Agent (Call Center)
Career Insights for Call Center Representative
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$35,730 / year median in the U.S.
+5% projected growth
Job Description
•Come be a part of a team that allows you to work in the comfort of your home and offers a great work/life balance!
•
IMPORTANT
- Must have a minimum of
ONE YEAR
provable call center experience. Why Join Us?
Pay :
$16/Hr.
Weekly Pay Schedule:
8a-4:30p Benefits offered Day 1
Comprehensive Training :
Get all the tools and support you need to excel in your role. High Volume outbound calls to Health care providers. Utilize call center software to complete account research and update notes. Obtain medical records from providers. High volume data-entry with minimal error. Adhere to call center metrics and HIPAA regulations..
Requirements:
Previous Call Center experience. (Collections, scheduling or sales preferred. ) Must be okay with education and employment verification. Good communication skills (verbal and written) Must have
QUIET LOCATION
in home to work.