Customer Service Representative Allstate Insurance - 3.6 Killeen, TX Job Details Part-time $18 - $20 an hour 11 hours ago Benefits Paid time off Professional development assistance Flexible schedule Qualifications Computer operation Spanish English High school diploma or GED Customer support Full Job Description Job Overview At The Holley Insurance Agency, we pride ourselves on delivering excellent service to our clients and supporting their insurance needs with professionalism and care. We are currently seeking a friendly, reliable, and organized Customer Service Representative to join our team. No insurance license is required for this role. Responsibilities Answer incoming phone calls in a courteous and professional manner Make outbound calls to follow up with clients or gather required information Process payments and provide receipts as needed Route calls and messages to licensed agents or other team members Maintain accurate records and documentation in our system Provide exceptional customer service and build rapport with clients Experience High school diploma or equivalent Previous customer service or office experience preferred Strong communication and interpersonal skills Basic computer skills and ability to learn new systems Dependable, punctual, and detail-oriented Bilingual (English/Spanish) is a plus, but not required Join us to be part of a lively team committed to delivering exceptional customer support! Your enthusiasm and expertise will help create positive experiences that keep our clients coming back. We value proactive individuals who thrive on organization, communication, and making a difference every day!

Pay:

$18.00 - $20.00 per hour Expected hours: 30.0 per week

Benefits:

Flexible schedule Paid time off Professional development assistance

Work Location:

In person